Help Centre

Frequently Asked

When will my order ship?+

Orders placed before 2pm GMT ship the same business day. You'll receive a tracking link by email the moment your parcel leaves our studio.

Do you ship internationally?+

Yes — we ship to over 60 countries. Complimentary express shipping is included on all orders over 150. Duties and taxes are calculated at checkout for a no-surprises delivery.

How do BloomActiva pieces fit?+

Our pieces run true to size with a compressive, second-skin feel. If you're between sizes or prefer a relaxed fit, we recommend sizing up. See our full Size Guide for measurements.

Are the leggings squat-proof?+

Every legging is knit from a dense, four-way-stretch fabric and tested through full ranges of movement. They stay fully opaque, even at the deepest stretch.

What is your return policy?+

We accept returns within 30 days of delivery on unworn items with tags attached. Returns are complimentary for all domestic orders — simply use the prepaid label in your parcel.

How long do refunds take?+

Once your return arrives at our studio, refunds are processed within 3–5 business days to your original payment method.

Can I change or cancel my order?+

We move quickly — if you need to make a change, email care@bloomactiva.com within one hour of ordering and we'll do our best to help before it ships.

Do you offer gift cards?+

Yes. Digital gift cards are available in several denominations and are delivered instantly by email.

Still have a question?

Our care team is here Monday to Friday.

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